📦 Livraison offerte • 🛡️ Garantie 2 ans • 🔐 Paiement sécurisé 3x/4x sans frais • 📩 Contact / Besoin d’aide ?

📦 Livraison offerte • 🛡️ Garantie 2 ans • 🔐 Paiement sécurisé 3x/4x sans frais • 📩 Contact / Besoin d’aide ?

Questions fréquentes (FAQ)

1. Comment fonctionne le paiement en plusieurs fois ?

Vous pouvez payer en 3× ou 4× sans frais via Paypal ou Klarna, selon le produit.

2. Quels sont les délais et frais de livraison ?

• France métropolitaine : livraison gratuite (sous 3 à 5 jours ouvrés après expédition)
• International : livraison possible sur demande, frais à prévoir selon le pays

3. Comment retourner un produit ?

Vous avez 14 jours après réception pour demander un retour.
Le produit doit être non utilisé et dans son emballage d’origine.
Les frais de retour sont à la charge de l’acheteur, sauf erreur ou produit défectueux.

4. Quelle est la garantie sur les produits RYMA ?

Tous nos produits sont garantis 2 ans contre tout défaut de fabrication ou dysfonctionnement dans des conditions normales d’utilisation.

5. Puis-je essayer les produits avant d’acheter ?

Nous n’organisons pas de tests à domicile, mais nos produits sont testés en cabinet par des kinés du sport. Vous pouvez vous fier à l’expertise derrière RYMA et aux avis clients.

6. Comment suis-je informé(e) après ma commande ?

• Vous recevez un email de confirmation immédiatement après l’achat
• Un email de suivi d’expédition vous est envoyé dès que la commande quitte notre entrepôt
• Le SAV reste joignable à tout moment pour des questions

Encore une question ou besoin d’aide ?

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